Privacy Policy
1. Who We Are
Bạch Liên is a financial education centre at 115 Ngô Quyền, Sơn Trà District, Da Nang 550000, Vietnam. For privacy questions, contact: [email protected].
2. Data We Collect
We collect personal data only when you voluntarily provide it through our contact form, by email, or by phone. This may include: full name, email address, phone number (if provided), and message content. We also collect limited technical data through cookies and analytics tools. See our Cookie Policy for details.
3. How We Use Your Data
Personal data is used exclusively to respond to enquiries and provide program information, administer enrolment, send program-related communications (with consent), and improve our website through aggregated analytics. We do not use your data for marketing without explicit opt-in.
Legal basis: We process data on the basis of your consent and our legitimate interest in providing educational services.
4. Data Retention
Enquiry and contact records are retained for a maximum of 24 months from last communication. Enrolment records are kept for 5 years in accordance with standard educational administration requirements. Aggregated, anonymised analytics data has no fixed deletion schedule.
5. Data Sharing
We do not sell, rent, or trade personal data. We may share limited data with trusted technical providers necessary to operate our website (under data processing agreements), or with regulatory authorities if required by Vietnamese law.
6. Data Protection Measures
We apply HTTPS encryption for data transmission, access controls limiting who may view participant records, and regular internal review of data handling practices. In the event of a breach affecting personal information, we will notify affected individuals within a reasonable timeframe per applicable regulations.
7. Cookies
Our website uses essential, analytics, and preference cookies. You may manage your preferences at any time via our Cookie Policy page. Essential cookies are required for basic website functionality.
8. Your Rights
Under Vietnamese data protection regulations (Decree 13/2023/ND-CP), you have the right to: access your personal data; request correction of inaccurate data; request deletion where no legal basis exists to retain it; withdraw consent at any time; object to processing based on legitimate interest; and lodge a complaint with the Ministry of Public Security or relevant Vietnamese authority.
To exercise any right, contact [email protected]. We will respond within 30 days.
9. External Links
Our website may include links to external sites. We are not responsible for their privacy practices and encourage you to review those policies independently.
10. Children's Privacy
Our services are designed for adults aged 40 and above. We do not knowingly collect personal data from individuals under 18. If you believe a minor has submitted data, contact us for prompt deletion.
11. Policy Updates
We may update this Privacy Policy from time to time. When changes are made, we will update the date at the top of this page. Continued use of our website after changes are posted constitutes acceptance of the revised policy.